Privacy Policy

Integromat Support Team Updated April 14, 2021 21:39

Definitions

In this policy:

• User is a natural or legal person using Integromat website and services.
• GDPR means Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data, the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
• Personal data, Processor, and Controller will each have the meaning given to them in Article 4 of the GDPR.

Our Privacy Policy in Short

Any information we receive from you will never leave our private and secure servers. We will not use it for any purposes other than those that you have given your permission for. All passwords you use with our service are stored encrypted and cannot be read by anyone, not even by us. We use the most advanced data protection techniques to keep your data private and secure. Please continue reading for detailed information about our Privacy Policy.

Privacy Policy Details

We are committed to protecting your privacy. For Integromat, the protection of not only personal but also all data that flows through our platform is our top priority. As a part of this effort, we process personal data in accordance with the EU’s General Data Protection Regulation (“GDPR”), and in accordance with the data protection regulations applicable to Integromat.

Information We Collect

We collect information in two ways:

• Information you provide to us directly
  • Registration information: In order to register for a basic account, you must provide your email address and a password. If you choose to upgrade to one of our paid subscriptions, you will be asked to provide additional information, such as your name and physical address. We also collect your IP address. Integromat is the data controller with respect to this data.
  • Authentication tokens: To integrate with a third-party service, Integromat needs your authorization to communicate with the service's application programming interface (API). A majority of third-party services employ OAuth protocol for this purpose, which enables Integromat to communicate with third-party services on your behalf without storing your credentials. The only sensitive information stored is OAuth access and refresh tokens.
  • API keys and login credentials: Third-party services that do not employ the modern OAuth protocol use either API keys or login credentials to authenticate/authorize the communication with the service's API. In this case, we securely save the API key/login credentials and will not use this personal information for any purposes other than those for which you have provided it. If you remove the connection you have provided the information for, we will automatically delete all the personal information associated with it.
• Information we get from your use of our services
  • Scenario execution data and data in Integromat internal data stores: Integromat stores logs about the execution of your scenarios so that you have the option to view details about a specific scenario run or to find out what data was transferred from where to where. With respect to this data, Integromat is the data processor, and the user is the data controller. The following list shows what data we store and for how long:
    • Logs in Gateway (webhooks, Android): 30 days
    • Incomplete runs (DLQ): 30 days
    • Notifications: 7 days
    • Activity stream (logged execution of a scenario): 30 days
    • Scenario execution details: 60 days
  • Usage information: When you visit our website or use our service, we automatically record information from your web browser which helps us improve the utility value of our site and manage the provision of our services. This may include your IP address, browser type, the web page visited before you came to our website, information you search for on our website, locale preferences, or history of access to our website.
  • Cookies: For your convenience, we use cookies. A cookie is a data file that we transfer to your device. We use two types of cookies: Persistent and rolling cookies. Persistent cookies store your registration email address so you do not have to type it each time you log in to our service. Persistent cookies are optional, and you can choose whether or not to store this information. We use rolling cookies to store your registration ID and authentication information so you can remain logged in to our service. The rolling cookie will delete itself from your device after 20 minutes of your inactivity, at which time you will be automatically logged out from our service.

How We Store Your Personal Data

We are committed to doing our very best to protect your data and keep it confidential. We employ advanced security practices to keep your data safe and secure:

• The connection between Integromat and your browser is always encrypted (HTTPS).
• Every connection between Integromat and a third-party service is established in the most secure way that is supported by the given service. In some cases (e.g., FTP, databases, etc.), you have the option to set the security level manually.
• We use AES to save your credentials securely.
• To protect our secure HTTPS website from downgrade attacks, we have implemented and use HTTP Strict Transport Security (HSTS), the web security policy mechanism.
• We have protection against CSRF/XSRF attacks.
• We use CSP protection to prevent XSS.
• All passwords that you provide us with are stored in an encrypted format (PBKDF2-SHA512 with 200k iterations), so they cannot be read and/or reproduced. No one is able to read them, not even us.
• We use persistent IP addresses so you can limit access or make tunnels.
• For your protection, we do not support outdated browsers. The latest browsers are more secure,  and they ensure the highest security standards.
• Our servers are housed in one of the most modern data centers in Europe, equipped with the latest security technologies.

Where We Secure Your Personal Data

Your data is stored in a secure web hosting center in the Czech Republic (EU member state since 2004) certified to internationally recognized ISO 9001 and ISO 27001 standards that define the requirements for the quality management system and the information security management system.

How We Use the Information We Collect

Integromat collects this personal data for the following purposes:

• Login to Integromat
• Possibility to reset a password in case of forgetting it
• Informing users about executions of active scenarios
• Informing users about business matters
• Informing users and potential users about new features of Integromat

Right of Deletion or Change of User Personal Data

In the Profile section, you have the option to ask for your profile to be deleted or changed. In the event that it is our duty to keep a record of some of your personal information, for example for accounting purposes, this information is retained. We will irrevocably remove all other information within 60 days of your request.

Integromat Features That Allow You to Manage Personal Data in Accordance With GDPR

Integromat employs features that empower its users to easily comply with the requirements of GDPR:

• Scenario settings: Data is confidential. This is a key feature that allows you to process data in Integromat without leaving any record about the data in Integromat after the scenario run completes. If you do not want to include the transmitted data in the log files, you can enable this option. With this option enabled, no transmitted data will be stored in the log files, and the logs will include only basic information about the run of your scenario. Please refer to the Scenario settings panel page for more info.
• Deleting data stored in Integromat data stores. For deleting data, use the Delete a record function to delete a specific record, or the Delete all records function to delete all the records from a specific data store. Please visit the Data store page for more info.

Third-party Payment Processors

We do not collect or store your full credit card information on our servers. All payments are securely processed by PayPal, Stripe, and Global Payments Europe gateways. We only receive a confirmation about the result of the payment. Your credit card details are not disclosed to us.

Limited Use Disclosure Related to Google

Integromat’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

With Whom We Share Information

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing and advertising purposes without your consent.

We may disclose:

Your information to third parties working for and with Integromat: We work with third-party service providers (like hosting services) to help us provide, improve, or advertise our services. Integromat may give relevant persons working for these third parties access to your information, but only to the extent necessary for them to perform their services for us. All such third parties must agree to observe the privacy of our users and to protect the confidentiality of their personal information.

MailerLite
Integromat uses MailerLite to send marketing emails to notify you about new features, changes to our terms, and other useful information about our services. MailerLite automatically manages our unsubscribe list, allowing you to easily unsubscribe from future communications at any time. MailerLite only uses the information we share with them to send these emails. You can learn more about how MailerLite protects your personal information in the MailerLite Privacy Policy.

Zendesk
Zendesk is an industry-leading customer support management platform. When you submit a help request through our support form or connect with us over social media platforms like Facebook or Twitter, we share this information with Zendesk to create and track your request. Zendesk then facilitates the communication necessary to answer your question or resolve your issue. We only send the minimum information necessary to create these requests in Zendesk, and Zendesk only uses this information to support the request resolution process. You can learn more about how Zendesk protects your personal information in the Zendesk Privacy Policy.

Casablanca INT
Casablanca INT is a Czech company without any support of foreign capital. They have been operating in the telecommunications market since 1996. They offer comprehensive ICT services and operate our own datacenter covering more than 1,600 m². Read the comprehensive Casablanca Privacy Policy.

Google Analytics
Integromat uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how individuals use the websites they visit. Non-personal information generated by this cookie about your use of Integromat is transmitted to and stored by Google on servers in the United States. Google does not associate your IP address with any other data held by Google. Google uses this information to understand how you use Integromat and compiles reports on this activity to help us improve Integromat for our users. By using Integromat, you consent to the processing of data about you by Google for these purposes.

You may disable cookies within your browser to block this tracking by Google, understanding that doing so may affect your ability to use the full functionality of Integromat. For certain browsers, you can also prevent Google from collecting information (including your IP address) via cookies and processing this information by downloading and installing this browser plug-in.

Integromat Mobile App

Location Information
We collect and process location information when you explicitly turn the location feature on in our mobile app. We do not track your device location if you didn't turn the location feature manually. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.

Changes to Our Privacy Policy

This Privacy Policy may change from time to time. If we make a change that we believe substantially reduces your rights, we will provide you with notice by email. By continuing to use the service after those changes become effective, you agree to be bound by the revised Privacy Policy.

Please feel free to contact us at info@integromat.com if you have any questions about our Privacy Policy, or if you need more information than we have provided here.

End of the Privacy Policy. Last revision: Feb 10, 2021.